Op Ed: Plan ahead to keep customers coming back
May 29, 2012
Many articles have been written about the decline of customer loyalty, and how frugal buyers are putting a higher priority on price. Fortunately for small business owners, the repeat customer is far from becoming extinct. ...
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Gov’t agencies, private sector pact to spur job creation
May 4, 2012
The Economic Development Bank, the Family Department's Socio-Economic Development Administration, known as ADSEF, the Puerto Rico Chamber of Commerce (CofC) and the United Retailers Association (CUD) announced Thursday the signing of a pair of agreements ...
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Op Ed: Customer service — Smaller is better
May 1, 2012
When it comes to providing value to customers, size isn’t everything — personalized service is.
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